Returns & Exchanges
At Etonic, we stand by the quality of our footwear and apparel, offering a 30-day window for returns or exchanges on all unworn items in their original packaging. We strive to make your shopping experience seamless, ensuring you find the perfect fit for your active lifestyle.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the unworn products in their original Etonic box, ensuring all tags are attached and the package is sealed properly for transit.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing